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CASE STUDY / 25PRODUCT SYSTEM

Ember Restaurant Operating System

A connected ordering, menu, kitchen, and performance platform for a multi-location restaurant group.

  • Hospitality Tech
  • Point of Sale
  • Mobile Commerce
Ember Restaurant Operating System case study cover
PROJECT VISUAL2025

Service vision

Ember connects digital ordering, front-of-house service, kitchen production, and location reporting so menu changes and order status stay synchronized throughout the business.

Experience designed

  • Responsive ordering with modifiers, dietary details, scheduled pickup, and payments
  • Fast point-of-sale flows for tables, tabs, discounts, and split payments
  • Kitchen display organized by station, preparation time, and fulfilment channel
  • Central menu, stock, pricing, and location-performance management

Operational detail

The concept accounts for offline point-of-sale operation, idempotent payments, real-time kitchen events, and location-specific availability. Brand, menu, and performance data are fictional.

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